Clinic Coordinator

Bupa

London, United Kingdom
Base: £26,900 to £35,000 py; bonus/equity: annual ...
Direct patient interaction and greeting
Medical record number issuance
Insurance company liaison experience
The role involves coordinating all administrative and patient experience activities within the Mews Outpatient clinics at Cromwell Hospital

Job Summary

  • The role involves coordinating all administrative and patient experience activities within the Mews Outpatient clinics at Cromwell Hospital.
  • Employees will act as a vital link between the hospital, patients, consultants, and other users while ensuring a warm and respectful experience.
  • Benefits include 25 days of holiday per year, an enhanced pension plan, life insurance, and access to the global wellbeing programme Viva.

Matching Summary

The role involves coordinating all administrative and patient experience activities within the Mews Outpatient clinics at Cromwell Hospital.

Salary

Base: £26,900 to £35,000 per year; Bonus/Equity: Annual performance-based bonus available; Benefits: 25 days holiday, pension, health insurance, travel support

Skills & Requirements

Must-have

  • Direct patient interaction and greeting
  • Medical record number issuance
  • Insurance company liaison experience
  • Daily billing and payment processing
  • Complaint resolution skills

Nice-to-have

  • Team management experience
  • Training delivery capability
  • Adherence to Bupa values
  • Flexible shift availability
  • High standard customer service

Key Requirements

  • Proven experience in customer service delivery
  • Experience managing complaints and concerns
  • Ability to work full-time shifts Monday to Sunday

Work Rights

Not specified

Tailored Resume

Cover Letter