Associate Director, Crm Field Enablement And Change Management

Johnson & Johnson

Titusville, New Jersey, United States of America
Base: $137,000 to $237,750 usd; bonus/equity: not ...
Hybrid (3 days in the office, 2 days remote)
Crm solution integration
Field user experience optimization
Cross-functional collaboration
Johnson & Johnson is seeking an Associate Director for CRM Field Enablement and Change Management in Titusville, NJ. The ideal candidate will have extensive experience in the pharmaceutical sector, with a focus on CRM systems, data science, and change management, to enhance field user experiences and optimize platform integration

Job Summary

  • The Associate Director, CRM Field Enablement and Change Management will play a key role to optimize the integration of our next generation CRM solution across various other field enablement platforms.
  • This position will report to Director, CRM and Field Experience and will be responsible for leading the design and delivery of integrated user interfaces across field enablement solutions.
  • Partnership and key influencer with CRM Training team and SL&D to support end-user Change Management for identified solutions.

Matching Summary

Match Score: 85

Johnson & Johnson is seeking an Associate Director for CRM Field Enablement and Change Management in Titusville, NJ. The ideal candidate will have extensive experience in the pharmaceutical sector, with a focus on CRM systems, data science, and change management, to enhance field user experiences and optimize platform integration.

Salary

Base: $137,000 to $237,750 USD; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, life insurance, disability, retirement plan, savings plan, long-term incentive program, vacation, sick time, holidays, work/personal/family time, parental leave, condolence leave, caregiver leave, volunteer leave, military spouse time-off

Skills & Requirements

Must-have

  • CRM solution integration
  • Field user experience optimization
  • Cross-functional collaboration
  • Product roadmap development
  • Change management strategy
  • User adoption monitoring
  • AI-driven automation opportunities

Nice-to-have

  • Holistic field user experience
  • Maximize field user efficiency
  • Influence across matrixed organization
  • Vendor partnership management

Key Requirements

  • BS Degree required
  • At least 8 years of workforce experience
  • 5 years of pharmaceutical industry experience
  • Experience with CRM systems and solutions
  • Experience gathering requirements
  • Expertise in designing and delivering training and change management
  • Ability to influence in a large and matrixed organization

Work Rights

Not specified

Tailored Resume

Cover Letter