Customer Service Representative

BlueScope Steel

Cairns, Queensland, Australia
Base: not specified; bonus: discretionary quarterl...
On-site
Clear written and verbal communication skills
Accurate data entry with attention to detail
Ability to prioritize multiple tasks
This role combines customer service, data entry, and operational support in a collaborative office environment

Job Summary

  • This role combines customer service, data entry, and operational support in a collaborative office environment.
  • The company offers structured training with hands-on support from experienced team members and guided learning through systems.
  • Employees receive 14% superannuation, a discretionary quarterly bonus scheme, corporate discounts, and access to a Fitness Passport.

Matching Summary

This role combines customer service, data entry, and operational support in a collaborative office environment.

Salary

Base: Not specified; Bonus: Discretionary quarterly bonus scheme; Benefits: 14% superannuation, corporate discounts, Fitness Passport, free on-site parking

Skills & Requirements

Must-have

  • Clear written and verbal communication skills
  • Accurate data entry with attention to detail
  • Ability to prioritize multiple tasks
  • Comfort learning new systems like CRM
  • Solutions-focused approach to customer issues

Nice-to-have

  • Previous building industry experience
  • Experience in retail or hospitality
  • Positive safety-first mindset
  • Team collaboration skills
  • Experience with Microsoft Dynamics 365

Key Requirements

  • No specific qualifications required
  • Must be comfortable with diverse stakeholders

Work Rights

Not specified

Tailored Resume

Cover Letter