Customer Banking Specialist - Seymour (30 Hours/week)

CBA New Digital Businesses Pty Ltd

Seymour, Northern Murray Area, Australia
On-site (30 hours per week, monday - friday, 9.30am - 4.00pm)
Build personal connection with customers
Assist with in-branch technology
Respond to transactional needs
CBA New Digital Businesses Pty Ltd is seeking a part-time Customer Banking Specialist for their Seymour branch, focusing on delivering exceptional customer service and assisting clients with their banking needs. The role involves building relationships, supporting customers with in-branch technology, and performing financial assessments

Job Summary

  • In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.
  • Your understanding of your customers and the Bank’s offerings means you always know the right specialist to refer customers to for their more complex needs.
  • Engage with customers by participating in community events and fundraising activities.

Matching Summary

Match Score: 85

CBA New Digital Businesses Pty Ltd is seeking a part-time Customer Banking Specialist for their Seymour branch, focusing on delivering exceptional customer service and assisting clients with their banking needs. The role involves building relationships, supporting customers with in-branch technology, and performing financial assessments.

Skills & Requirements

Must-have

  • build personal connection with customers
  • assist with in-branch technology
  • respond to transactional needs
  • complete financial health checks
  • process loan and credit card applications
  • proactively call customers
  • adhere to bank processes
  • capture customer feedback

Nice-to-have

  • act with integrity
  • place customer at the center
  • passion for service excellence
  • work independently and refer specialists
  • work in busy retail environment
  • see the big picture for customers
  • provide holistic solutions
  • genuine passion for the customer

Key Requirements

  • Must be available to cover predetermined roster
  • Must be available Monday - Friday, 9:30am - 4:00pm

Work Rights

Not specified

Tailored Resume

Cover Letter