Manage the presales, implementation, and ongoing technical service delivery for Broadridge’s US Proxy solutions in Japan, acting as a bridge between US teams and Japanese clients
Job Summary
Manage the presales, implementation, and ongoing technical service delivery for Broadridge’s US Proxy solutions in Japan, acting as a bridge between US teams and Japanese clients.
Provide technical expertise in client discussions, oversee project delivery and integration post-sale, and establish strong local technical and operational support.
Support sales efforts, conduct technical demonstrations, explain integration approaches, and manage project timelines and deliverables while ensuring client satisfaction.
Matching Summary
Manage the presales, implementation, and ongoing technical service delivery for Broadridge’s US Proxy solutions in Japan, acting as a bridge between US teams and Japanese clients.
Skills & Requirements
Must-have
US Proxy solutions implementation
RESTful API integration
API security (OAuth/JWT)
Technical support and issue resolution
Cross-border technology projects
Nice-to-have
Client-centric work ethic
Collaborative mindset
Sensitivity to cultural contexts
Diplomatic communication skills
Key Requirements
7+ years IT project management experience
Bilingual proficiency in Japanese and English
Experience with RESTful APIs and API security
Experience with API development/testing tools
Bachelor's degree in Computer Science or related field