Tier 3 Ucaas, Voice Engineer

Comcast

Colorado, US
Base: $99,384.86 - $163,985.01; bonus/equity: most...
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Tier 3 voice engineer role
Broadsoft broadworks experience
Avaya aura cm expertise
** Comcast is seeking a Tier 3 UCaaS Voice Engineer in Colorado, responsible for advanced troubleshooting and integration of enterprise voice platforms. The ideal candidate will have extensive experience with SIP signaling and various voice technologies, along with a strong mentoring mindset to support junior engineers. **

Job Summary

  • The Tier 3 Voice Engineer serves as the highest technical escalation point for complex voice, SIP, and media-related issues across multi-vendor environments.
  • This senior-level role involves designing, deploying, and integrating enterprise voice platforms including BroadSoft, Avaya, and Cisco Call Manager while mentoring junior staff.
  • Comcast Business offers a competitive compensation package with base pay ranging from $99,384.86 to $163,985.01 plus best-in-class benefits.

Matching Summary

Match Score: 75

** Comcast is seeking a Tier 3 UCaaS Voice Engineer in Colorado, responsible for advanced troubleshooting and integration of enterprise voice platforms. The ideal candidate will have extensive experience with SIP signaling and various voice technologies, along with a strong mentoring mindset to support junior engineers. **

Salary

Base: $99,384.86 - $163,985.01; Bonus/Equity: Most non-sales positions eligible for Bonus; Benefits: Best-in-class array of options provided

Skills & Requirements

Must-have

  • Tier 3 Voice Engineer role
  • BroadSoft BroadWorks experience
  • Avaya Aura CM expertise
  • Cisco Call Manager CUCM skills
  • Oracle AudioCodes Adtran SBC knowledge
  • SIP RTP protocol debugging
  • Microsoft Teams Direct Routing

Nice-to-have

  • Mentoring junior engineers
  • Process excellence focus
  • Strong written communication
  • Root cause analysis skills
  • Collaborative team mindset

Key Requirements

  • 7-10 years of voice or VoIP engineering experience
  • Bachelor's Degree preferred
  • Expert-level SIP and RTP troubleshooting ability
  • Experience with cloud and hybrid UC deployments

Work Rights

Not specified

Tailored Resume

Cover Letter