Customer Service Representative Timothy Kosmerl 25 Mar 2026 Chicago Illinois United States

MOSANGroup Ltd

Chicago, Illinois, United States
On-site
Customer support and complaint resolution
Crm software proficiency
Clear product knowledge
As a Customer Service Representative, your job is to provide excellent customer support to our clients and act as a liaison between the company and customers

Job Summary

  • As a Customer Service Representative, your job is to provide excellent customer support to our clients and act as a liaison between the company and customers.
  • You will be responsible for updating customer information, handling complaints, processing orders, and maintaining healthy customer relationships.
  • The role requires knowledge of company policies, product functions, and the ability to generate sales leads while maintaining quality service.

Matching Summary

As a Customer Service Representative, your job is to provide excellent customer support to our clients and act as a liaison between the company and customers.

Skills & Requirements

Must-have

  • Customer support and complaint resolution
  • CRM software proficiency
  • Clear product knowledge
  • Good communication skills
  • Maintain customer account records

Nice-to-have

  • Knowledge of social media
  • Pleasant personality
  • Ability to work under pressure
  • Interpersonal skills
  • Problem-solving skills

Key Requirements

  • Bachelor’s degree or relevant experience
  • 2+ years customer service experience
  • Experience as Sales or Front Desk Representative

Work Rights

Not specified

Tailored Resume

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