Dispute Claims Specialist

EML

Adelaide, South Australia, Australia
Not specified; not specified; generous discounts, ...
Fully remote
Strong empathetic customer service focus
Excellent written and verbal communication skills
Exceptional organisational and time management skills
The role involves supporting injured workers throughout the dispute resolution process with an empathetic customer experience

Job Summary

  • The role involves supporting injured workers throughout the dispute resolution process with an empathetic customer experience.
  • EML fosters a learning culture that invests in employees for long-term career growth within a diverse team.
  • Benefits include flexibility to work from home once trained, comprehensive learning opportunities, and access to an Employee Assistance Program.

Matching Summary

The role involves supporting injured workers throughout the dispute resolution process with an empathetic customer experience.

Salary

Not specified; Not specified; Generous discounts, wellbeing program, incentive scheme, and up to 16 weeks paid parental leave

Skills & Requirements

Must-have

  • Strong empathetic customer service focus
  • Excellent written and verbal communication skills
  • Exceptional organisational and time management skills

Nice-to-have

  • Background in mediation or personal injury industry
  • Sound analytical and problem-solving abilities
  • Proactive approach to challenges

Key Requirements

  • Background in customer service, mediation, or personal industry advantageous

Work Rights

Not specified

Tailored Resume

Cover Letter