As a Service Coordinator, you will be the link between our customers, the workshop, and the warehouse, managing planning and ensuring everything runs smoothly from initial contact to invoicing
Job Summary
As a Service Coordinator, you will be the link between our customers, the workshop, and the warehouse, managing planning and ensuring everything runs smoothly from initial contact to invoicing.
You will be the commercial and operational point of contact for customers and drivers, ensuring smart workshop planning, timely appointments, and promised service delivery to minimize truck downtime and increase customer satisfaction.
We offer a year contract with the prospect of a permanent position, an attractive benefits package including a bonus scheme and pension, and attention to work-life balance with ample vacation days and flexibility.
Matching Summary
As a Service Coordinator, you will be the link between our customers, the workshop, and the warehouse, managing planning and ensuring everything runs smoothly from initial contact to invoicing.
Skills & Requirements
Must-have
Connect customers, workshop, and warehouse
Manage workshop planning and scheduling
Handle customer and driver communication
Process work orders and invoices
Utilize dealer systems for efficiency
Nice-to-have
Proactive customer advice
Team player
Results-oriented
Adaptable and quick-thinking
Key Requirements
MBO-4 or HBO (Associate Degree) education
Experience in a similar role or truck/garage industry is a plus
Available for 40 hours per week (32 or 36 negotiable)