Kundenberater (m/w/d) Inbound / Kein Vertrieb

Fidelity National Information Services

Nuremberg, Germany
Not specified; monthly 50 € benefits card after pr...
Experience in customer care
Strong communication skills
Fluent german language proficiency
The role involves a mix of telephone (30%) and written (70%) support for clients in the finance and banking sectors

Job Summary

  • The role involves a mix of telephone (30%) and written (70%) support for clients in the finance and banking sectors.
  • Employees will independently handle customer inquiries, correspondence, and processes ranging from account opening to closure.
  • The company offers a modern international work environment with opportunities for advancement and continuous professional development.

Matching Summary

The role involves a mix of telephone (30%) and written (70%) support for clients in the finance and banking sectors.

Salary

Not specified; Monthly 50 € benefits card after probation period

Skills & Requirements

Must-have

  • Experience in customer care
  • Strong communication skills
  • Fluent German language proficiency

Nice-to-have

  • Commercial training background
  • Banking sector experience
  • English language basics

Key Requirements

  • Good general PC knowledge including MS-Office
  • High service orientation and team spirit
  • Start date required: July 1, 2026

Work Rights

Not specified

Tailored Resume

Cover Letter