Technical Solutions Specialist - Network/telecoms

Five9

Manila, Philippines
**
Network and telecom troubleshooting
Advanced diagnostic tools
Data analysis platforms
** Five9 is seeking a Technical Solutions Specialist in Manila, Philippines, to address complex network and telecom issues while leveraging advanced tools and data analytics. The ideal candidate will have extensive experience in network analysis, strong troubleshooting skills, and the ability to communicate technical insights effectively. **

Job Summary

  • The Technical Solutions Specialist is responsible for diagnosing and resolving complex network and telecom issues using advanced analytical tools and techniques.
  • The specialist collaborates with cross-functional teams to drive process improvements, enhance performance, and share best practices across the organization.
  • Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.

Matching Summary

Match Score: 75

** Five9 is seeking a Technical Solutions Specialist in Manila, Philippines, to address complex network and telecom issues while leveraging advanced tools and data analytics. The ideal candidate will have extensive experience in network analysis, strong troubleshooting skills, and the ability to communicate technical insights effectively. **

Skills & Requirements

Must-have

  • network and telecom troubleshooting
  • advanced diagnostic tools
  • data analysis platforms
  • root cause analysis
  • cross-functional collaboration

Nice-to-have

  • team-first culture
  • inclusive environment
  • process improvement opportunities
  • knowledge enhancement

Key Requirements

  • 5 years of professional experience
  • 3 years in network and telecom analysis
  • Proficient in troubleshooting complex technical issues
  • Strong data analysis skills
  • Exceptional communication and presentation abilities
  • Knowledge of contact center operations

Work Rights

Not specified

Tailored Resume

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