Patient Service Representative-front Desk- Redrock Digestive Health Clinic

Intermountain Health

St George, Utah, US
$17.86 - $23.22 ph
Not specified
Professional etiquette and communication
Customer service
Resolving patient needs
Intermountain Health is seeking a Patient Service Representative (PSR) for their Redrock Digestive Health Clinic in St. George, Utah. The role focuses on providing exceptional customer service by assisting patients with check-ins, scheduling, and resolving inquiries, while embodying the organization's values

Job Summary

  • The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients, embodying Intermountain values and focusing on establishing collaborative relationships.
  • This role ensures a superior customer experience by identifying and resolving patient needs related to patient intake and care, which may include greeting and checking-in/out patients, as well as verifying information supplied by patients.
  • The position offers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness.

Matching Summary

Match Score: 75

Intermountain Health is seeking a Patient Service Representative (PSR) for their Redrock Digestive Health Clinic in St. George, Utah. The role focuses on providing exceptional customer service by assisting patients with check-ins, scheduling, and resolving inquiries, while embodying the organization's values.

Salary

$17.86 - $23.22

Skills & Requirements

Must-have

  • Professional etiquette and communication
  • Customer service
  • Resolving patient needs
  • Computer literacy
  • Time management
  • Confidentiality

Nice-to-have

  • Collaboration / Teamwork
  • Critical thinking/situational awareness
  • Cash management

Key Requirements

  • Six months of customer service experience
  • Basic computer skills (word processing, data entry)
  • Professional manner and strong interpersonal skills
  • Ability to protect patient privacy and confidentiality

Work Rights

Not specified

Tailored Resume

Cover Letter