Talent Connect - Cdo 2026

Concentrix

Cagayan de Oro, Philippines
Customer service support
Resolution of routine problems
Inbound calls
This position provides customer service support and resolution of routine problems regarding client's product or services

Job Summary

  • This position provides customer service support and resolution of routine problems regarding client's product or services.
  • Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
  • Participate in activities designed to improve customer satisfaction and business performance

Matching Summary

This position provides customer service support and resolution of routine problems regarding client's product or services.

Skills & Requirements

Must-have

  • customer service support
  • resolution of routine problems
  • inbound calls
  • outbound calls
  • internet customer interaction
  • maintain basic knowledge of client products

Nice-to-have

  • demonstrate empathy
  • build rapport with the customer
  • work as a team member
  • maintain a pleasant and professional tone

Key Requirements

  • High school diploma
  • three to six months of relevant experience preferred
  • Ability to work as a team member, as well as independently

Work Rights

Not specified

Tailored Resume

Cover Letter