Field Operations Support Assistant

Retirementcorporation

Fort Worth, TX, United States
On-site
Greeting the public
Providing general information
Preparing death certificates
Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities

Job Summary

  • Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities.
  • Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.
  • Maintains professional and cooperative relationships with county clerk, medical examiner and physicians.

Matching Summary

Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities.

Skills & Requirements

Must-have

  • greeting the public
  • providing general information
  • preparing death certificates
  • completing required permits
  • processing Veteran’s Paperwork
  • preparing marker monument paperwork
  • ensuring documentation accuracy
  • preparing and distributing schedules
  • receiving and processing payments
  • coordinating memorial orders
  • ordering office supplies
  • processing accounts payable
  • assisting with obituaries
  • communicating client needs
  • maintaining professional relationships

Nice-to-have

  • sense of concern and empathy
  • cooperative relationships with external agencies

Key Requirements

  • High School or equivalent
  • 1 - 2 years of experience in an office clerical or customer service capacity
  • Experience in a customer-focused and fast-paced professional environment
  • Working knowledge of office equipment
  • MS Office Suite experience preferred
  • Basic mathematics skills
  • Good verbal and written communication skills
  • Strong organizational skills and detail oriented
  • High level of compassion and integrity
  • Ability to maintain confidentiality

Work Rights

Not specified

Tailored Resume

Cover Letter