Associate Telecommunications Engineer- Salt Lake City Office

WGU

Salt Lake City, UT, US
Base: $65,500.00 - $98,300.00; bonus/equity: not s...
Telecommunications networking knowledge
Cloud-based contact center architecture
Genesys cloud experience
WGU is committed to expanding access to higher education through innovative online programs

Job Summary

  • WGU is committed to expanding access to higher education through innovative online programs.
  • The Associate Telecommunications Engineer will support the Enterprise Technology Service Delivery team.
  • This role offers a competitive salary and comprehensive benefits package.

Matching Summary

WGU is committed to expanding access to higher education through innovative online programs.

Salary

Base: $65,500.00 - $98,300.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • telecommunications networking knowledge
  • cloud-based contact center architecture
  • Genesys Cloud experience
  • SIP/VoIP protocols familiarity
  • problem-solving techniques

Nice-to-have

  • strong customer focus
  • excellent interpersonal skills
  • ability to work autonomously

Key Requirements

  • Associate's Degree
  • 1 year of contact center administration experience
  • experience with cloud-based telephony

Work Rights

Not specified

Tailored Resume

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