Client Services & Support Analyst - Financial Markets

Euronext

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First and second-line support for optiq platform
Mifid reporting via saturn platform
Risk settings management through riskguard gui
** Euronext is seeking a Client Services & Support Analyst to join their Amsterdam team, focusing on high-quality support for the Optiq trading platform across multiple European markets. The ideal candidate will have experience in client support within financial markets, strong analytical skills, and excellent communication abilities. **

Job Summary

  • The Analyst will provide high-quality support for the Optiq trading platform across multiple Euronext markets including Milan, Amsterdam, Athens, Oslo, and Paris.
  • Key responsibilities include troubleshooting technical issues, managing MiFID reporting, and liaising with external stakeholders and internal teams.
  • Candidates must have a Bachelor's degree and 3-6 years of experience in client or technical support within financial markets.

Matching Summary

Match Score: 75

** Euronext is seeking a Client Services & Support Analyst to join their Amsterdam team, focusing on high-quality support for the Optiq trading platform across multiple European markets. The ideal candidate will have experience in client support within financial markets, strong analytical skills, and excellent communication abilities. **

Skills & Requirements

Must-have

  • First and second-line support for Optiq platform
  • MiFID reporting via Saturn platform
  • Risk settings management through Riskguard GUI
  • Troubleshoot technical and functional issues
  • Bachelor's degree in finance or computer science

Nice-to-have

  • Knowledge of Dutch, French, Italian, Greek or Norwegian
  • Familiarity with trading platforms like Optiq
  • Proactive approach to issue resolution
  • Experience in multicultural environments
  • Customer-focused attitude

Key Requirements

  • Bachelor's degree in finance, economics, or computer science
  • 3-6 years of experience in client or technical support
  • Strong analytical and problem-solving skills
  • Excellent communication skills in English

Work Rights

Not specified

Tailored Resume

Cover Letter