Primary location base pyy range: $95,000 usd - $14...
On-site
Ai value realization
Clm transformation
Strategic customer success
As a CLM Customer Success Manager, you’ll be part of a specialized team focused on driving deep, measurable adoption and value realization for AI-powered contract lifecycle management workflows
Job Summary
As a CLM Customer Success Manager, you’ll be part of a specialized team focused on driving deep, measurable adoption and value realization for AI-powered contract lifecycle management workflows.
You will work in close collaboration with the Workday account team as a specialized overlay, bringing deep CLM domain expertise, product knowledge, and best practices to accelerate adoption and customer maturity against clearly defined success milestones.
Within your first 3–6 months, you are expected to develop deep working expertise in Workday CLM (Evisort) capabilities, workflows, personas, and common adoption patterns.
Matching Summary
As a CLM Customer Success Manager, you’ll be part of a specialized team focused on driving deep, measurable adoption and value realization for AI-powered contract lifecycle management workflows.
Salary
Primary Location Base Pay Range: $95,000 USD - $142,600 USD; Additional US Location(s) Base Pay Range: $90,300 USD - $160,400 USD; Bonus/Equity: role may be eligible for Bonus Plan or commission/bonus, annual refresh stock grants
Skills & Requirements
Must-have
AI value realization
CLM transformation
strategic Customer Success
deep CLM domain expertise
accelerate adoption and customer maturity
structured engagements and ongoing partnership
Nice-to-have
sun-drenched optimism and drive
curious minds and courageous collaborators
integrity, empathy, and shared enthusiasm
bold ideas and genuine care
Key Requirements
3+ years of experience in a customer-facing services role
3+ years of experience managing customer relationships
3+ years of Contract Lifecycle Management (CLM) experience