Customer Success Supervisor - Signature - Bellingham, Wa
UPS
Bellingham, WA, USA
Base: $64,680.00pyear to $113,220.00pyear; bonus/e...
Manage high volume of smaller customers
Drive customer satisfaction and retention
Leverage dashboards and reporting
This position will support a territory including Bellingham, Mount Vernon and Blaine, WA
Job Summary
This position will support a territory including Bellingham, Mount Vernon and Blaine, WA.
The Signature Customer Success Supervisor will manage a high volume of smaller customers.
The salary range for this position is $64,680.00/year to $113,220.00/year.
Matching Summary
This position will support a territory including Bellingham, Mount Vernon and Blaine, WA.
Salary
Base: $64,680.00/year to $113,220.00/year; Bonus/Equity: eligible for sales incentive plan and annual management incentive plan; Benefits: Medical/prescription drug coverage, Dental & Vision Benefits, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, Educational Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick/Family and Medical Leave time as required by law, Discounted Employee Stock Purchase Program
Skills & Requirements
Must-have
manage high volume of smaller customers
drive customer satisfaction and retention
leverage dashboards and reporting
manage multiple customers efficiently
provide value-driven guidance
identify patterns and address challenges
Nice-to-have
innovative possibilities
rewarding culture
talented teams
lead yourself or teams
Key Requirements
0-4 years customer success experience
SMB account management experience
strong organizational skills
Data-driven mindset
Excellent written communication skills
Work Rights
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S.