Clinic Assistant

SINGAPORE ORTHOPAEDIC SPECIALISTS PTE. LTD.

Singapore, Singapore
Patient greeting and customer service
Appointment scheduling and coordination
Accurate patient record maintenance
The role involves greeting patients, managing appointments, and ensuring efficient communication to achieve at least 90% patient satisfaction

Job Summary

  • The role involves greeting patients, managing appointments, and ensuring efficient communication to achieve at least 90% patient satisfaction.
  • Candidates will handle administrative tasks including maintaining confidential records, processing billing inquiries, and verifying insurance coverage.
  • The position requires close collaboration with medical staff to optimize workflows and manage clinical resources like drugs and PPE.

Matching Summary

Match Score: 75

The role involves greeting patients, managing appointments, and ensuring efficient communication to achieve at least 90% patient satisfaction.

Skills & Requirements

Must-have

  • Patient greeting and customer service
  • Appointment scheduling and coordination
  • Accurate patient record maintenance
  • Insurance verification and claims assistance
  • Plato Clinic Management System usage

Nice-to-have

  • Interdisciplinary team collaboration
  • Continuous quality improvement mindset
  • Resource replenishment and stock management
  • High patient satisfaction focus

Key Requirements

  • Experience with Plato or similar clinic management systems
  • Knowledge of healthcare privacy regulations
  • Strong organizational and data entry skills

Work Rights

Not specified

Tailored Resume

Cover Letter