Customer Success Manager (nyc)

Philips

Manhattan, New York, United States
Base: $119,000 to $189,000; bonus/equity: not spec...
Fully remote
5+ years in customer success
Hospital healthcare experience
Strong executive influence
The role involves overseeing the full lifecycle of strategy and execution for partnerships in the Hospital Patient Monitoring ecosystem

Job Summary

  • The role involves overseeing the full lifecycle of strategy and execution for partnerships in the Hospital Patient Monitoring ecosystem.
  • You will drive clinical, operational, and financial improvements by collaborating with various stakeholders.
  • Philips offers a comprehensive benefits program including generous PTO and education reimbursement.

Matching Summary

The role involves overseeing the full lifecycle of strategy and execution for partnerships in the Hospital Patient Monitoring ecosystem.

Salary

Base: $119,000 to $189,000; Bonus/Equity: Not specified; Benefits: Comprehensive Philips Total Rewards benefits program

Skills & Requirements

Must-have

  • 5+ years in Customer Success
  • Hospital healthcare experience
  • Strong executive influence

Nice-to-have

  • Excellent written and verbal communicator
  • Proficiency in developing presentations
  • Knowledge of hospital networks

Key Requirements

  • Bachelor's or master's degree in business administration
  • Current Gainsight certification is a plus
  • 9+ years in a similar role

Work Rights

Must reside in or within commuting distance to New York City

Tailored Resume

Cover Letter