Customer Rep Assoc Ii - Lincolnville

Maine State Ferry Service

Lincolnville, ME, USA
New employees will start at $23.03 ph; benefits: s...
Onsite
Selling tickets and collecting fares
Preparing shift activity/cash reports
Providing schedules and fares information
The Maine State Ferry Service is seeking a part-time Customer Service Representative for its Lincolnville location. The role involves providing excellent customer service, selling tickets, and maintaining the terminal, with a focus on a welcoming atmosphere while working in various weather conditions

Job Summary

  • Responsibilities include selling tickets, collecting fares, preparing shift reports, providing information to customers, managing vehicle queues outdoors, and cleaning the terminal.
  • The State of Maine offers a valuable total compensation package including paid holidays, vacation leave, sick leave, health insurance coverage, dental insurance, and a retirement plan.
  • Maine State Government embraces a culture of respect and awareness, aiming to create a workplace where employees can learn, grow, and continuously refine their skills.

Matching Summary

Match Score: 85

The Maine State Ferry Service is seeking a part-time Customer Service Representative for its Lincolnville location. The role involves providing excellent customer service, selling tickets, and maintaining the terminal, with a focus on a welcoming atmosphere while working in various weather conditions.

Salary

New employees will start at $23.03 per hour; Benefits: State pays 85%-95% of employee-only health premiums, 100% of employee-only dental premiums, 14.11% to MainePERS

Skills & Requirements

Must-have

  • selling tickets and collecting fares
  • preparing shift activity/cash reports
  • providing schedules and fares information
  • managing vehicle line queues outdoors
  • cleaning interior/exterior of terminal
  • security awareness training
  • operating security equipment

Nice-to-have

  • calm, welcoming, and helpful atmosphere
  • working effectively with the public
  • using independent judgment
  • supporting workforce health and wellbeing
  • creating a strong sense of belonging

Key Requirements

  • Office and administrative support work experience
  • Competency in quality customer service principles
  • Ability to use independent judgment
  • TWIC Card within 30 days of hire

Work Rights

Not specified

Tailored Resume

Cover Letter