Executive relationship management with managing director
Customer success strategy development and execution
Stakeholder management across leadership teams
This role serves as a strategic partner between the Customer function and the Managing Director of the US Markets to ensure business objectives are met
Job Summary
This role serves as a strategic partner between the Customer function and the Managing Director of the US Markets to ensure business objectives are met.
The successful candidate will develop tailored customer success plans, monitor key metrics, and proactively identify opportunities to drive business impact.
Dyson offers a competitive compensation package including a base salary of $192,000-$211,500 plus a 30% annual bonus target, along with comprehensive health and lifestyle benefits.
Matching Summary
This role serves as a strategic partner between the Customer function and the Managing Director of the US Markets to ensure business objectives are met.
Salary
Base: $192,000 - $211,500; Bonus: 30% annual target; Benefits: 401K match up to 4%, healthcare, paid time off
Skills & Requirements
Must-have
Executive relationship management with Managing Director
Customer success strategy development and execution
Stakeholder management across leadership teams
Operational excellence and continuous improvement
Risk identification and mitigation strategies
Nice-to-have
Background in customer or repair services
Knowledge of distributors for fast growing markets