Customer Service Associate I

Byram Healthcare Centers Inc

Base: $20.00 hourly; bonus/equity: not specified; ...
Not specified
High school diploma or equivalent required
1-2 years of customer service experience
Proficient with ms office and multiple platforms
Byram Healthcare Centers Inc is seeking a Customer Service Associate I to provide exceptional service in a high-volume call center, focusing on educating patients about products and addressing their concerns. The role requires excellent communication and customer service skills, along with a minimum of 1-2 years of experience

Job Summary

  • The role involves providing a positive customer service experience by educating patients on products and services while addressing their concerns.
  • Team members are responsible for reviewing orders via fax and electronic platforms and making outbound calls to patients as needed.
  • Accendra Health offers comprehensive benefits including medical, dental, vision, 401(k), paid time off, and mental well-being programs.

Matching Summary

Match Score: 75

Byram Healthcare Centers Inc is seeking a Customer Service Associate I to provide exceptional service in a high-volume call center, focusing on educating patients about products and addressing their concerns. The role requires excellent communication and customer service skills, along with a minimum of 1-2 years of experience.

Salary

Base: $20.00 hourly; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, 401(k), PTO included

Skills & Requirements

Must-have

  • High School Diploma or equivalent required
  • 1-2 years of customer service experience
  • Proficient with MS Office and multiple platforms

Nice-to-have

  • Call center experience preferred
  • Ability to learn brand products and therapies
  • Strong soft skills for patient experience

Key Requirements

  • High School Diploma or equivalent
  • 1-2 years of customer service experience
  • Call center experience preferred

Work Rights

Not specified

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