Customer Success Manager, Senior Manager

Salesforce

Not specified; not specified; not specified
**
Deep knowledge of salesforce clouds and platform features
Proven ability to drive business value for customers
Experience guiding org strategy and change management
** Salesforce is seeking a Senior Customer Success Manager who will utilize their industry expertise and Salesforce product knowledge to enhance customer engagement and value realization. The ideal candidate will specialize in a specific cloud or industry and develop strong relationships with key stakeholders to guide customers on their digital journey. **

Job Summary

  • The Customer Success Manager will partner with customers to accelerate business value and return on their Salesforce investment.
  • This role requires deep industry and product knowledge to speak the customer language and guide them through their digital journey.
  • Salesforce is seeking Trailblazers who are passionate about bettering business through AI and innovation while upholding core values.

Matching Summary

Match Score: 75

** Salesforce is seeking a Senior Customer Success Manager who will utilize their industry expertise and Salesforce product knowledge to enhance customer engagement and value realization. The ideal candidate will specialize in a specific cloud or industry and develop strong relationships with key stakeholders to guide customers on their digital journey. **

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Deep knowledge of Salesforce Clouds and platform features
  • Proven ability to drive business value for customers
  • Experience guiding org strategy and change management
  • Strong consulting skills as a Trusted Advisor
  • Ability to facilitate difficult C-level conversations

Nice-to-have

  • Fluency in Japanese language
  • Good understanding of enterprise architecture principles
  • Passion for AI and Agentforce technology
  • Ability to adapt quickly in high uncertainty
  • Storytelling skills with executive presence

Key Requirements

  • In-depth knowledge in one or more line of businesses or specific cloud
  • Fluency in Japanese required
  • Basic English comprehension skills required

Work Rights

Not specified

Tailored Resume

Cover Letter