Technical Support Engineer

Glean

Nashville, TN, United States
On-site
Technical troubleshooting skills
Customer communication skills
Experience with cloud technologies
Glean is a Work AI platform that helps organizations work smarter with AI

Job Summary

  • Glean is a Work AI platform that helps organizations work smarter with AI.
  • As a Technical Support Engineer, you will provide high-quality support to customers globally.
  • Join a team that values customer obsession and drives product improvements.

Matching Summary

Glean is a Work AI platform that helps organizations work smarter with AI.

Skills & Requirements

Must-have

  • Technical troubleshooting skills
  • Customer communication skills
  • Experience with Cloud technologies

Nice-to-have

  • Fluency in a foreign language
  • CSM experience in SaaS
  • Detail-oriented and organized

Key Requirements

  • Bachelor’s Degree with at least 3 years of industry experience
  • Experience in customer-facing roles
  • Experience with SaaS-based system integrations

Work Rights

Not specified

Tailored Resume

Cover Letter