Altagas - Lead, Digital Business Solutions (midstream Solutions)
AltaGas
Application sustainment and support
Itil process excellence
Translate business requirements
Serve as a trusted advisor and digital business partner to the Midstream organization, managing sustainment services and overseeing demand and delivery processes
Job Summary
Serve as a trusted advisor and digital business partner to the Midstream organization, managing sustainment services and overseeing demand and delivery processes.
Oversee application sustainment, testing, incident management, issue resolution, and root-cause analysis while building processes to identify and mitigate digital risks.
Partner with Digital Architecture and Program Delivery teams to support new project delivery and drive innovation by evaluating new technologies and solutions.
Matching Summary
Serve as a trusted advisor and digital business partner to the Midstream organization, managing sustainment services and overseeing demand and delivery processes.
Skills & Requirements
Must-have
Application sustainment and support
ITIL process excellence
Translate business requirements
Manage outsourcing partners
Monitor SLAs and service quality
Product backlogs and demand visibility
Nice-to-have
Champion of company values
Drive innovation and new technologies
Collaborative culture and meaningful work
Continuous improvement focus
Key Requirements
3+ years supervisory experience
Bachelor's degree in computer science or related field
3-5 years AVEVA PI, Schlumberger Avocet, or Quorum TIPS experience
Experience managing outsourcing partners and contracts