This role serves as a functional and technical expert consulting with customers on implementing ServiceNow Workflow solutions based on best practices
Job Summary
This role serves as a functional and technical expert consulting with customers on implementing ServiceNow Workflow solutions based on best practices.
The position requires interacting with senior leadership or CXO roles to support discussions related to implementation roadmaps and change management.
Candidates must demonstrate the ability to influence senior leaders while providing thought leadership to sponsors in solving business process and technical problems.
Matching Summary
This role serves as a functional and technical expert consulting with customers on implementing ServiceNow Workflow solutions based on best practices.
Skills & Requirements
Must-have
Fluent in English and Japanese
Authorized to work in Japan
12 years consultation experience
5 years ServiceNow advisory experience
AI integration into workflows
Senior leadership influence skills
Nice-to-have
Customer-centric mentality
Mentoring delivery team members
Continuous improvement practices
Visual design and modeling aids
Passion for new technologies
Key Requirements
Must be authorized working in Japan
12 years of consultation experience
5 years ServiceNow advisory experience
ServiceNow CSA certification required
ServiceNow CAD certification required
ServiceNow ITSM CIS certification required
ServiceNow CSM CIS certification required
ServiceNow CIS-SP certification required
Core Platform micro-certifications required
Certified Technical Architect desired within 120 days