Order Management Analyst

GOCal

Penang, Malaysia
Salesforce cpq order processing
Customer order validation and processing
Timely order booking and revenue recognition
This team is responsible for the compliance, timeliness and accuracy of processing customer orders, renewals and cancellations, ensuring revenue recognition accuracy, SOX and business rule compliance and customer delight

Job Summary

  • This team is responsible for the compliance, timeliness and accuracy of processing customer orders, renewals and cancellations, ensuring revenue recognition accuracy, SOX and business rule compliance and customer delight.
  • This job allows you to gain order management skills and knowledge of multiple product areas with opportunities to grow via internal movement to different teams with good compensation packages.
  • Our mission is Advancing Essential Intelligence, driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

Matching Summary

This team is responsible for the compliance, timeliness and accuracy of processing customer orders, renewals and cancellations, ensuring revenue recognition accuracy, SOX and business rule compliance and customer delight.

Skills & Requirements

Must-have

  • Salesforce CPQ order processing
  • Customer order validation and processing
  • Timely order booking and revenue recognition
  • Monitor order lifecycle quote-to-cash
  • Advanced Microsoft Excel skills
  • Professional internal and external interaction

Nice-to-have

  • Proactive issue identification and resolution
  • Continuous process improvement contribution
  • Curiosity and belief in essential intelligence
  • Collaborate across functions and geographies

Key Requirements

  • Salesforce (CPQ preferred) or similar SAP/order management systems experience
  • Advanced Microsoft Excel skills
  • Excellent organizational and time-management skills
  • Ability to work under pressure and manage multiple priorities
  • Strong analytical and problem-solving skills
  • Ability to take initiative and work independently
  • Experience in Sales Operations, Order Management, or Quote-to-Cash processes is preferred but not mandatory
  • Ability to document and maintain processes, procedures, and work instructions

Work Rights

Not specified

Tailored Resume

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