At Novanta, our innovations power technology products that are transforming healthcare and advanced manufacturing—improving productivity, enhancing people’s lives and redefining what’s possible
Job Summary
At Novanta, our innovations power technology products that are transforming healthcare and advanced manufacturing—improving productivity, enhancing people’s lives and redefining what’s possible.
As a Customer Care Representative, your main responsibility is to provide exceptional customer service, being a primary point of contact for products, services, and delivery dates.
Novanta is proud to be an equal employment opportunity and affirmative action workplace.
Matching Summary
At Novanta, our innovations power technology products that are transforming healthcare and advanced manufacturing—improving productivity, enhancing people’s lives and redefining what’s possible.
Skills & Requirements
Must-have
Provide exceptional customer service
Handle customer inquiries via multiple channels
Enter and maintain accurate customer orders
Resolve customer complaints and issues
Collaborate cross-functionally for information
Nice-to-have
Embrace teamwork, collaboration and empowerment
Dedication to meeting customer expectations
Self-aware and willing to reflect critically
Build trusting relationships with transparency
Key Requirements
Excellent communication skills, both written and verbal