Patient Access Specialist - Vascular Surgery - Full-time (park Ridge)

Advocate Health

Park Ridge, Illinois, US
Base: $20.80 - $31.20; bonus/equity: not specified...
Onsite (40 hours per week, monday-friday)
Excellent communication and customer service skills
Function in a high-volume, multiple tasking environment
Adheres to emr processes
Advocate Health is seeking a full-time Patient Access Specialist for their Vascular Surgery department in Park Ridge, Illinois. The role involves scheduling appointments, triaging calls, and ensuring effective communication regarding patient insurance and documentation while delivering excellent customer service

Job Summary

  • Triages calls and schedules appointments in accordance with department standards to promote safety and positive clinical outcomes.
  • Accurately verifies the patient's insurance using approved software systems and registers patients in EPIC.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

Match Score: 85

Advocate Health is seeking a full-time Patient Access Specialist for their Vascular Surgery department in Park Ridge, Illinois. The role involves scheduling appointments, triaging calls, and ensuring effective communication regarding patient insurance and documentation while delivering excellent customer service.

Salary

Base: $20.80 - $31.20; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • Excellent communication and customer service skills
  • Function in a high-volume, multiple tasking environment
  • Adheres to EMR processes
  • Accurately verifies patient insurance
  • Registers patients in EPIC

Nice-to-have

  • Demonstrate the Behaviors of Excellence
  • Participates in process improvement initiatives
  • Bilingual in Spanish preferred
  • Professional demeanor

Key Requirements

  • High school diploma or equivalent
  • 1 year in a medical setting
  • 2-3 years of customer service experience
  • Experience handling difficult callers
  • Basic knowledge of managed care and commercial insurance preferred
  • Previous insurance verification experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter