Base: £25,000; bonus/equity: not specified; benefi...
On call (minimum of 260 hours per annum)
Proven ability to deliver outstanding customer service
Effective communication with customers face-to-face or telephony
Right to work in the uk
Santander is seeking a Customer Experience Advisor for their Ayr HS Branch in the UK. The role involves providing exceptional customer service, assisting with transactions, and addressing customer inquiries, all while being part of a supportive and dynamic team
Job Summary
Santander is evolving into a technology-driven organisation where people drive a customer-centric transformation.
The role involves acting as the first point of contact for customers in branch or over the phone while assisting with transactions and protecting against fraud.
Employees receive a starting salary of £25,000 plus benefits including an 8% pension contribution and 25 days' holiday.
Matching Summary
Match Score: 85
Santander is seeking a Customer Experience Advisor for their Ayr HS Branch in the UK. The role involves providing exceptional customer service, assisting with transactions, and addressing customer inquiries, all while being part of a supportive and dynamic team.
Salary
Base: £25,000; Bonus/Equity: Not specified; Benefits: £500 annual cash allowance; 8% pension; 25 days holiday
Skills & Requirements
Must-have
Proven ability to deliver outstanding customer service
Effective communication with customers face-to-face or telephony
Right to work in the UK
Nice-to-have
Desire to go above-and-beyond for customers
Flexible can-do approach to team working
Openness to broad range of activities outside standard expectations
Key Requirements
Right to work in the UK
Face-to-face or telephony customer service experience