Responsible for ensuring AIA's products, services and internal operations / business processes meet the required quality standards
Job Summary
Responsible for ensuring AIA's products, services and internal operations / business processes meet the required quality standards.
Deliver all activities related to the facilitating and creation of accurate and clear User Requirements for all Digital system enhancements / projects / new products / production incidents related to the Customer Experience Division.
Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
Matching Summary
Responsible for ensuring AIA's products, services and internal operations / business processes meet the required quality standards.
Skills & Requirements
Must-have
User Requirements for Digital Systems
User Acceptance Testing (UAT) Management
Digital system enhancements
Business process changes
JIRA and Confluence proficiency
Nice-to-have
Customer Experience Division focus
Results driven mindset
Customer-oriented mindset
Streamline existing Digital processes
Key Requirements
Minimum 3 - 5 years working experience as business analyst