Patient Access Coordinator Ii - Wpma - Cercone - Liberty Ave - Ft
Highmark Health
Pittsburgh, Pennsylvania, USA
Validate patient demographic data
Verify medical benefits
Obtain limited clinical data
This job completes one or more of the following processes (scheduling, pre-registration, financial clearance, authorization and referral validation and pre-serviceability estimations and collections) within Patient Access and creates the first impression of AHN's services to patients and families and other external customers
Job Summary
This job completes one or more of the following processes (scheduling, pre-registration, financial clearance, authorization and referral validation and pre-serviceability estimations and collections) within Patient Access and creates the first impression of AHN's services to patients and families and other external customers.
Assumes clinical and financial risk of the organization when collecting and documenting information on behalf of the patient.
Maintains focus on attaining productivity standards, recommending innovative approaches for enhancing performance and productivity when appropriate.
Matching Summary
This job completes one or more of the following processes (scheduling, pre-registration, financial clearance, authorization and referral validation and pre-serviceability estimations and collections) within Patient Access and creates the first impression of AHN's services to patients and families and other external customers.
Skills & Requirements
Must-have
validate patient demographic data
verify medical benefits
obtain limited clinical data
correct and update data
verify insurance information
identify payor authorization requirements
calculate patient financial responsibilities
deliver positive patient experience
Nice-to-have
recommend innovative approaches
communicate team barriers
assist team members
resolve patient issues
Key Requirements
High school diploma or GED
1-3 months related experience
Two previous years of related experience
Experience operating a PC and using software applications