Dfc It Business Systems Analyst

Driveway Finance Corporation

Tigard, OR, US
$60,000-$85,000 annually; not specified; not speci...
On-site
Resolve support tickets
Implement system enhancements
Develop reports and dashboards
Driveway Finance Corporation (DFC) is seeking an IT Business Systems Analyst I for their Tigard, OR location. The role involves supporting system enhancements, managing support tickets, and developing reports while fostering a customer-focused approach to financing solutions

Job Summary

  • The DFC Business Systems Analyst I resolves support tickets, implements system enhancements and automation, develops reports, and helps onboard and train new users.
  • Analysts directly influence systems, operations, and customer experience by resolving tickets, implementing changes via code or configuration, and creating reports in Power BI.
  • The role involves monitoring and resolving support tickets, alerting stakeholders of new issues, collaborating with teams for incident response, and documenting processes.

Matching Summary

Match Score: 75

Driveway Finance Corporation (DFC) is seeking an IT Business Systems Analyst I for their Tigard, OR location. The role involves supporting system enhancements, managing support tickets, and developing reports while fostering a customer-focused approach to financing solutions.

Salary

$60,000-$85,000 annually; Not specified; Not specified

Skills & Requirements

Must-have

  • Resolve support tickets
  • Implement system enhancements
  • Develop reports and dashboards
  • Onboard and train new users
  • Scripting and automation tools
  • Power BI
  • SQL
  • JavaScript
  • Python
  • Excel

Nice-to-have

  • Customer service orientation
  • Adaptability and responsiveness
  • Continuous learning and improvement
  • Teamwork and clear communication

Key Requirements

  • Experience with ticketing systems
  • Bachelor’s degree or equivalent experience

Work Rights

Not specified

Tailored Resume

Cover Letter