Patient Access Coordinator Ii / Emergency Department Registration - West Penn Hospital - Casual
Highmark Health
Pittsburgh, PA, US
On-site
Patient identification and registration
Financial clearance and payment collection
Regulatory paperwork and emtala guidelines
Creates the first impression of Allegheny Health Network’s (AHN) services to patients, families, and other external customers upon arrival
Job Summary
Creates the first impression of Allegheny Health Network’s (AHN) services to patients, families, and other external customers upon arrival.
Completes one or more of the following processes (proper patient identification, scheduling, registration, financial clearance, authorization and referral validation, creates estimate, and payment collection when applicable).
Displays a strong attention to detail, excellent communication skills, empathy, and compassion for patients and their families.
Matching Summary
Creates the first impression of Allegheny Health Network’s (AHN) services to patients, families, and other external customers upon arrival.
Skills & Requirements
Must-have
Patient identification and registration
Financial clearance and payment collection
Regulatory paperwork and EMTALA guidelines
Work swiftly under pressure
Stand for long periods
Use computer on wheels
Nice-to-have
Empathy and compassion
Collaborative work environment
Innovative performance approaches
Key Requirements
High School/GED or 1-3 months related experience
Experience operating a PC and using software applications
Two years of related experience
Medical terminology and insurance knowledge (preferred)