It Operations Specialist

Qonto

Milan, Italy
On-site
It support and troubleshooting
Onboarding and offboarding processes
Device and inventory management
Our mission is to simplify banking and finance management for SMEs, enabling them to build their tomorrow with a finance management platform augmented by financial tools

Job Summary

  • Our mission is to simplify banking and finance management for SMEs, enabling them to build their tomorrow with a finance management platform augmented by financial tools.
  • You will ensure Qontoers have the right tools at the right time by owning the day-to-day IT experience in the office, supporting onboarding/offboarding, devices, and meeting rooms.
  • We are looking for individuals who are curious, proactive, enjoy learning, improving standards, and using AI to work smarter, with fluent English communication skills.

Matching Summary

Our mission is to simplify banking and finance management for SMEs, enabling them to build their tomorrow with a finance management platform augmented by financial tools.

Skills & Requirements

Must-have

  • IT support and troubleshooting
  • Onboarding and offboarding processes
  • Device and inventory management
  • Meeting room A/V maintenance
  • Agentic AI mindset for automation

Nice-to-have

  • Customer care and empathy
  • Structured troubleshooting skills
  • Operational rigor and reliability
  • Curiosity and proactive learning
  • Experimenting with AI tools

Key Requirements

  • Fluent English speaking and writing

Work Rights

Not specified

Tailored Resume

Cover Letter