Summer Customer Service Advisor

Monkhouse Group

Altrincham, United Kingdom
Bi-weekly pyy; cash prize opportunity available; p...
On-site
Excellent written and verbal communication skills
Ability to multi-task and prioritize workload
Experience handling customer complaints
Monkhouse Group is seeking Summer Customer Service Advisors to join their team in Altrincham, UK, during the critical Back to School trading period. The role involves handling customer inquiries, processing orders, and delivering excellent service as part of a dynamic team

Job Summary

  • The role is integral to the company's 'Service is Everything' promise during their critical Back to School trading period.
  • Employees will handle inbound orders, queries, and complaints via telephone and email while seeking opportunities to cross-sell products.
  • The position offers bi-weekly pay, a cash prize opportunity, and professional training to help build a CV for future careers.

Matching Summary

Match Score: 80

Monkhouse Group is seeking Summer Customer Service Advisors to join their team in Altrincham, UK, during the critical Back to School trading period. The role involves handling customer inquiries, processing orders, and delivering excellent service as part of a dynamic team.

Salary

Bi-weekly pay; Cash prize opportunity available; Pro-rated holiday pay at contract end

Skills & Requirements

Must-have

  • Excellent written and verbal communication skills
  • Ability to multi-task and prioritize workload
  • Experience handling customer complaints
  • Strong telephone manner
  • Attention to detail in fast-paced environment

Nice-to-have

  • Willingness to cross-sell products
  • Initiative to work independently
  • Team collaboration mindset
  • Calm under pressure
  • Interest in retail career development

Work Rights

Not specified

Tailored Resume

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