The Senior Customer Support Rep position at UPS involves maintaining positive customer relationships, resolving issues, and developing corrective action plans. UPS values skill and passion in its employees and offers opportunities for growth within a supportive workplace culture
Job Summary
This position maintains an ongoing, positive relationship with customers through regular proactive and reactive correspondence.
He/She resolves customer problems and complaints – many of which require researching the root cause and working with groups to develop corrective action plans where trends exist.
We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion.
Matching Summary
Match Score: 85
The Senior Customer Support Rep position at UPS involves maintaining positive customer relationships, resolving issues, and developing corrective action plans. UPS values skill and passion in its employees and offers opportunities for growth within a supportive workplace culture.