Operations Manager

EōS Fitness

Phoenix, AZ, US
Base: $65,000 usd; bonus/equity: not specified; be...
On-site
2-3 years operations management experience
3-4 years customer service experience
Supervising front desk and janitorial staff
The Operations Manager is responsible for leading the Service team to create a fun atmosphere and serve as the hub for information for members and staff

Job Summary

  • The Operations Manager is responsible for leading the Service team to create a fun atmosphere and serve as the hub for information for members and staff.
  • Key duties include hiring, training, and supervising staff while ensuring high-quality customer service and resolving member concerns promptly.
  • Employees receive benefits including free membership for themselves and one family member, competitive pay, and access to daily pay options.

Matching Summary

The Operations Manager is responsible for leading the Service team to create a fun atmosphere and serve as the hub for information for members and staff.

Salary

Base: $65,000 USD; Bonus/Equity: Not specified; Benefits: Competitive pay plus vacation, holiday, sick pay, health/dental/vision, 401(k) matching

Skills & Requirements

Must-have

  • 2-3 years operations management experience
  • 3-4 years customer service experience
  • Supervising front desk and janitorial staff
  • Monitoring revenue goals and retail inventory
  • Ensuring health and safety compliance

Nice-to-have

  • Prior fitness industry experience
  • Strong relationship building skills
  • Embracing core values of optimism and teamwork
  • Interest in personal training and wellness

Key Requirements

  • Must successfully pass background check
  • CPR certification required within 30 days of hire
  • Ability to lift more than 40 lbs routinely
  • Excellent MS Office skills
  • Knowledge of company policies and SOPs

Work Rights

Not specified

Tailored Resume

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