Senior Concierge

Four Seasons Hotels & Resorts

Tokyo, Japan
Exceptional guest service
Professional relationships with departments
Deliver highest level of hospitality
The Concierge team is dedicated to providing exceptional guest service and supports Front Office operations

Job Summary

  • The Concierge team is dedicated to providing exceptional guest service and supports Front Office operations.
  • Responsibilities include maintaining professional relationships, supervising the Concierge team, and delivering the highest level of hospitality.
  • The company offers competitive salary and benefits, excellent training, employee discounts, and complimentary meals.

Matching Summary

The Concierge team is dedicated to providing exceptional guest service and supports Front Office operations.

Skills & Requirements

Must-have

  • Exceptional guest service
  • Professional relationships with departments
  • Deliver highest level of hospitality
  • Gather guest feedback and resolve issues
  • Encourage upselling opportunities

Nice-to-have

  • Positive and motivated working environment
  • Genuine heart and luxury commitment
  • Create lasting impressions
  • Connect to people and world

Key Requirements

  • 1-2 years experience in luxury hospitality
  • Business level Japanese and English communication
  • Ability to operate computers, Microsoft Office, and Opera

Work Rights

Not specified

Tailored Resume

Cover Letter