Customer Service Representative

AmeriVet

Morristown, VT, United States
Base: $18- $20 depending on experience; bonus/equi...
Onsite
Answer calls and emails promptly
Schedule appointments based on availability
Update client records accurately
AmeriVet is seeking a Customer Service Representative in Morristown, VT, to provide exceptional client experiences in a veterinary setting. The role involves managing appointments, communicating with clients, and supporting the medical team, all while fostering a compassionate environment for pets and their owners

Job Summary

  • The Client Service Representative serves as the vital first and last point of contact to deliver an exceptional client experience for pets and their families.
  • Responsibilities include managing appointments, triaging inquiries, updating patient records, and processing billing transactions within a fast-paced environment.
  • AmeriVet offers competitive pay, performance bonuses, 401(k) matching, student loan assistance, and comprehensive health benefits to support team member growth.

Matching Summary

Match Score: 85

AmeriVet is seeking a Customer Service Representative in Morristown, VT, to provide exceptional client experiences in a veterinary setting. The role involves managing appointments, communicating with clients, and supporting the medical team, all while fostering a compassionate environment for pets and their owners.

Salary

Base: $18- $20 depending on experience; Bonus/Equity: Performance bonuses available; Benefits: Health, dental, vision, life insurance, 401(k) matching, paid time off

Skills & Requirements

Must-have

  • Answer calls and emails promptly
  • Schedule appointments based on availability
  • Update client records accurately
  • Process billing transactions efficiently
  • Demonstrate empathy with emotional clients

Nice-to-have

  • Prior customer service experience preferred
  • Experience in veterinary or healthcare setting
  • Strong desire to provide compassionate service
  • Ability to handle multiple tasks efficiently
  • Basic proficiency with scheduling software

Key Requirements

  • High school diploma or equivalent work experience required
  • Excellent communication skills required
  • Must be able to lift up to 40 pounds

Work Rights

Not specified

Tailored Resume

Cover Letter