Customer Tech Suppt Tech I

University of Rochester

Canandaigua, New York, United States
$19.96 - $27.94 ph; bonus/equity: not specified; b...
Fully remote
First level technical support
Troubleshooting end-user device issues
Customer service skills
The University of Rochester is committed to fostering an inclusive and welcoming culture

Job Summary

  • The University of Rochester is committed to fostering an inclusive and welcoming culture.
  • This role involves providing first-level technical support for various computing devices.
  • The position requires strong communication skills and the ability to troubleshoot effectively.

Matching Summary

The University of Rochester is committed to fostering an inclusive and welcoming culture.

Salary

$19.96 - $27.94 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • First level technical support
  • Troubleshooting end-user device issues
  • Customer service skills

Nice-to-have

  • Knowledge of current operating systems
  • Proficient in hardware troubleshooting
  • Flexibility to work shifts

Key Requirements

  • High School diploma or equivalent
  • 1 year of relevant experience
  • Ability to travel between work sites

Work Rights

Not specified

Tailored Resume

Cover Letter