Customer Service Representative

Storyroadvet Inc

Phoenix, AZ, United States
Base: $16.00 - $18.00ph; bonus/equity: tips; benef...
Answering phones and multi-tasking
Handling cash and card transactions
Responding to complaints professionally
We are revolutionizing the pet industry by creating a connected care network of trustworthy partners who bring creative innovation every day

Job Summary

  • We are revolutionizing the pet industry by creating a connected care network of trustworthy partners who bring creative innovation every day.
  • You’ll be responsible for welcoming pet parents, answering phones, managing check-ins/check-outs, and ensuring a clean, welcoming lobby.
  • Perks include part-time health, mental health, and telehealth benefits, with pay starting at $16.00 - $18.00/hour DOE plus tips.

Matching Summary

We are revolutionizing the pet industry by creating a connected care network of trustworthy partners who bring creative innovation every day.

Salary

Base: $16.00 - $18.00/hour; Bonus/Equity: tips; Benefits: part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • Answering phones and multi-tasking
  • Handling cash and card transactions
  • Responding to complaints professionally
  • Keeping lobby clean and welcoming
  • Supporting team members when needed

Nice-to-have

  • Concierge-like client interaction
  • Fluent in human and hound
  • Juggling phones and customers
  • Charm of a customer service pro

Key Requirements

  • 1+ year customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required

Work Rights

Not specified

Tailored Resume

Cover Letter