Job Summary

• The Technical Service Manager will lead a team providing technical field support and training for Residential & Light Commercial products in North America.
• Responsibilities include managing product issues, investigations, continuous improvement projects, and ensuring customer satisfaction through technical support and training.
• Employees are eligible for comprehensive benefits including health care, retirement, generous paid time off, disability, life insurance, and tax-advantaged accounts.

Matching Summary

Salary

$96,000.00 - $192,000.00 annually; Short-term cash incentives; Health Care Benefits, Retirement Benefits, Time off and Leave, Disability, Life Insurance, Tax-Advantaged Accounts, Tuition Assistance

Skills & Requirements

Key Requirements

• Bachelor's degree with 4 years HVAC field experience or High School Diploma/GED with 7 years HVAC field experience
• 5 years leading and managing teams
• 5 years hands-on HVAC experience
• 3 years delivering HVAC technical training
• Remote work capability
• Willing to travel up to 50%

Work Rights