Customer Journey Expert - Product Owner

ING

Manila, Philippines
Customer journey design
Product ownership
Data-driven decision making
Designs and tracks customer journeys and creates and delivers relevant products, marketing and/or channel strategies with a focus on product

Job Summary

  • Designs and tracks customer journeys and creates and delivers relevant products, marketing and/or channel strategies with a focus on product.
  • Takes decisions based on customer data and is responsible for business outcomes.
  • Coordinates with relevant internal and/or external stakeholders to design new and continuously improve existing customer experiences.

Matching Summary

Designs and tracks customer journeys and creates and delivers relevant products, marketing and/or channel strategies with a focus on product.

Skills & Requirements

Must-have

  • customer journey design
  • product ownership
  • data-driven decision making
  • stakeholder coordination
  • business outcome responsibility

Work Rights

Not specified

Tailored Resume

Cover Letter