Commercial Customer Success Manager

Nebius

United States
Base: competitive; bonus/equity: 155k - 185k ote; ...
**
2-4 years customer-facing experience
B2b saas background required
High-volume book of business management
** Nebius is seeking a Commercial Customer Success Manager to manage post-sale relationships with their commercial customers, ensuring they derive maximum value from Tavily's AI-powered search platform. This remote position requires a candidate with experience in customer success or account management, preferably in the B2B SaaS sector, and offers competitive compensation and benefits. **

Job Summary

  • The role involves owning the full post-sale lifecycle from onboarding to renewal and expansion for commercial customers.
  • Employees will serve as a trusted advisor, guiding customers through integration setup and driving time-to-value.
  • The company offers comprehensive benefits including 100% company-paid health insurance and up to $85/month remote work reimbursement.

Matching Summary

Match Score: 75

** Nebius is seeking a Commercial Customer Success Manager to manage post-sale relationships with their commercial customers, ensuring they derive maximum value from Tavily's AI-powered search platform. This remote position requires a candidate with experience in customer success or account management, preferably in the B2B SaaS sector, and offers competitive compensation and benefits. **

Salary

Base: Competitive; Bonus/Equity: 155k - 185k OTE; Benefits: Comprehensive package included

Skills & Requirements

Must-have

  • 2-4 years customer-facing experience
  • B2B SaaS background required
  • High-volume book of business management
  • Technical conversation with developers
  • CRM and CS tooling familiarity

Nice-to-have

  • Familiarity with AI orchestration frameworks
  • Experience with LangChain or similar tools
  • Strong commercial instincts for upselling
  • Self-starter mentality in fast environment

Key Requirements

  • 2-4 years in Customer Success or Account Management
  • Experience managing high-volume B2B SaaS accounts
  • Comfort navigating technical conversations with developer users

Work Rights

Must be authorized to work in the United States

Tailored Resume

Cover Letter