Order Taker

Hotel Chadstone Melbourne MGallery

Oran
On-site
Fast professional warm phone communication
Accurate food and beverage order taking
Cross-departmental order transmission to kitchen
Hotel Chadstone Melbourne MGallery is seeking an Order Taker to provide exceptional customer service by taking meal and beverage orders from guests. The ideal candidate should have a background in high-end dining, excellent communication skills, and a focus on customer satisfaction

Job Summary

  • The role involves answering client calls quickly, professionally, and warmly while taking precise orders for room service.
  • Employees are expected to practice upselling techniques to optimize revenue and ensure customer satisfaction throughout the process.
  • The position requires excellent oral communication, organizational skills, and attention to detail in a high-end hospitality environment.

Matching Summary

Match Score: 85

Hotel Chadstone Melbourne MGallery is seeking an Order Taker to provide exceptional customer service by taking meal and beverage orders from guests. The ideal candidate should have a background in high-end dining, excellent communication skills, and a focus on customer satisfaction.

Skills & Requirements

Must-have

  • Fast professional warm phone communication
  • Accurate food and beverage order taking
  • Cross-departmental order transmission to kitchen

Nice-to-have

  • Upselling skills to optimize revenue
  • High-end establishment experience preferred
  • English language proficiency as an asset

Key Requirements

  • First experience in restaurant industry
  • Fluency in French required
  • Experience in high-end establishments ideal

Work Rights

Not specified

Tailored Resume

Cover Letter