Customer Success Manager - French Speaking

Workday

Warsaw, Poland
Base: zł188,400 pln - zł282,600 pln; bonus/equity:...
Hybrid (at least 50% of time in-office per quarter)
3-5+ years customer facing services role
Fluency in french and english
1+ years project management experience with workday
Workday is seeking a Customer Success Manager who is fluent in French and English to support its customers in Warsaw, Poland, through effective relationship management and project oversight. The role requires 3-5 years of experience in a customer-facing service role, with a strong emphasis on communication and collaboration across teams

Job Summary

  • The role serves as a liaison between Professional Services and Production teams to oversee enterprise-level support activities.
  • Success plans are developed to outline critical success factors, metrics, and recommendations for designated customers.
  • Workday offers a flexible work approach requiring at least 50% time in-office or in the field per quarter.

Matching Summary

Match Score: 85

Workday is seeking a Customer Success Manager who is fluent in French and English to support its customers in Warsaw, Poland, through effective relationship management and project oversight. The role requires 3-5 years of experience in a customer-facing service role, with a strong emphasis on communication and collaboration across teams.

Salary

Base: zł188,400 PLN - zł282,600 PLN; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants; Benefits: Comprehensive benefits package including flexible work options

Skills & Requirements

Must-have

  • 3-5+ years customer facing services role
  • Fluency in French and English
  • 1+ years project management experience with Workday
  • Issue resolution and escalation management
  • Experience at business owner and executive levels

Nice-to-have

  • Functional domain expertise with Financials
  • Account management and adoption planning experience
  • Collaboration across Sales, Services, and Product Management
  • Ability to chair meetings with executive leadership
  • Curious minds and courageous collaborators

Key Requirements

  • Bachelor degree or equivalent work experience
  • Business or Technical degree preferred
  • Ability to travel up to 15%
  • Warsaw based only

Work Rights

Not specified

Tailored Resume

Cover Letter