Customer Support Specialist

Daryl Flood Moving & Storage

Competitive wage; weekly pyy for hourly employees;...
2 years high-volume contact center experience
Crm systems proficiency required
Microsoft office suite knowledge
The role is responsible for delivering exceptional service through inbound and outbound calls, emails, and chat interactions in a fast-paced environment

Job Summary

  • The role is responsible for delivering exceptional service through inbound and outbound calls, emails, and chat interactions in a fast-paced environment.
  • Suddath offers a competitive wage with a comprehensive benefits package including a 401(k) plan with company matching and tuition reimbursement.
  • Candidates must maintain accurate records using CRM systems and meet performance metrics such as call quality, response time, and customer satisfaction.

Matching Summary

The role is responsible for delivering exceptional service through inbound and outbound calls, emails, and chat interactions in a fast-paced environment.

Salary

Competitive wage; Weekly pay for hourly employees; Biweekly pay for salaried employees

Skills & Requirements

Must-have

  • 2 years high-volume contact center experience
  • CRM systems proficiency required
  • Microsoft Office Suite knowledge
  • Fast-paced metric-driven environment
  • Strong verbal and written communication

Nice-to-have

  • Military industry experience preferred
  • Transportation industry background
  • Creative problem-solving abilities
  • Process improvement collaboration
  • Inclusive and diverse team culture

Key Requirements

  • High School diploma required
  • Minimum 2 years relocation or customer service experience
  • Experience in high-volume contact center
  • Proficiency with Movers Suite and VMS software

Work Rights

Not specified

Tailored Resume

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