Air Products & Chemicals Inc is seeking a Server Engineer to provide global technical support for Windows and Linux server environments, including AWS cloud services. The ideal candidate will have experience in server installation, configuration, and incident management, while adhering to ITIL processes
Job Summary
The role focuses on providing global technical support for Windows and Linux server environments distributed across the globe and in the AWS cloud.
Incumbents are responsible for monthly security patching, handling server down situations, and managing resource configurations including CPU, RAM, and storage.
Candidates must comply with ITIL Service Level Management objectives to ensure delivery of services per agreed operational expectations.
Matching Summary
Match Score: 85
Air Products & Chemicals Inc is seeking a Server Engineer to provide global technical support for Windows and Linux server environments, including AWS cloud services. The ideal candidate will have experience in server installation, configuration, and incident management, while adhering to ITIL processes.
Skills & Requirements
Must-have
Windows and Linux server environment support
AWS cloud environment experience
ITIL Incident and Problem Management
7x24 follow-the-sun rotation availability
Root cause analysis for service outages
Nice-to-have
Experience deploying solutions with developers
Project scope definition and planning skills
Fluent English communication skills
Key Requirements
Bachelor's degree in Information Technology or Computer Science
Hands-on experience with server installation and troubleshooting